Shipping Policy
Free Shipping in the US
We offer free shipping on all products within the United States.
Processing Time
- Orders can be placed online 24/7.
- We strive to ship your order as quickly as possible.
- Orders will begin shipping within 3 business days, excluding the time for pending availability and credit verification.
- Orders placed after 12 AM EST will start processing the next business day.
- Processing time does not include Saturdays, Sundays, or holidays.
Shipping Time
- In-stock products typically arrive within 3 business days of shipping, unless noted otherwise on the product page.
- Pre-order products and gifts will be shipped separately after they arrive at the local warehouse.
- Accessories are shipped separately and may take 2-3 weeks, depending on the shipping time specified on the product page.
- Shipping times vary based on your location.
- For expedited shipping, select "Express Shipping" at checkout.
- Delivery time includes both processing and shipping times.
Delivery Addresses
- We cannot deliver to PO Boxes or APO/FPO addresses.
- Edits to PayPal addresses cannot be made after an order is placed using PayPal. Please verify your PayPal address before completing your purchase.
Shipping Methods
- Orders within the 48 contiguous states are shipped via USPS, UPS, or FedEx.
Order Tracking
- You will receive a shipping confirmation email with tracking details once your order ships.
- Click the tracking number in the email to view the carrier’s website and track your shipment.
After Delivery
- Our products are shipped nearly fully assembled and include installation instructions.
- For additional assistance, contact us at service@fpdvision.com.
Thank you for choosing FPD Vision. We are committed to providing you with excellent service and high-quality products.