Trouble Shooting

1、Power Issues

  -My TV Won’t Turn On

2、Bluetooth connection issues

  -How to Fix Unstable Bluetooth Connections on Your TV？How to Connect Bluetooth Speakers or Headphones to Google TV?

3、HDMI interface problem

  -HDMI EDID Version、HDMI CEC function、HDMI Port Doesn’t Connect When Using the TV as a PC Monitor、How to Fix a Non-Functional HDMI Port

4、Remote control problem

  -Remote Control Malfunction,How to pair a remote with Google TV,Install Batteries,Google Assistant,etc.

5、Amplifier/speaker connection problem

  -How to turn off the TV speakers and only let the speakers play sound？What Connection Methods Does the Speaker Support?

6、Function settings

  -Game mode/ PC mode,TV ALLM,CEC,MEMC,Real Motion/Motion Smoothing,etc.

7、Solutions to TV system settings and TV unresponsiveness

  -Reset the TV,APP installation/uninstallation,Google Cast,Google TV device is unresponsive,etc.

8、TV wall mounting & screw recommendations

  -How to Install the TV Wall Mount and Choose the Right Screws?